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Terms & Conditions

Arrivals/Departures

Visitors to arrive from 4pm on arrival day and vacate by 10am on the departure day unless otherwise arranged. Visitors to vacate the property at end of period of reservation without any process of law.

Cleaning

We would be grateful if visitors could leave the house & garden in a clean and tidy condition. If the house & garden is not left in a clean & tidy condition and extra cleaning is required, this will be deducted from your security/breakage deposit.

Payment

Payment in Sterling & Euro (subject to daily exchange rate) by Paypal, cheque or bank transfer. Deposit of 30% is required to secure a booking. Remaining amount due 6 weeks in advance of arrival. Full payment is required for last minute bookings. Full booking details will be sent via email with booking confirmation. We do accept monthly payment plans, subject to agreement

Access

Owner retains right of access to La Maison de Cromac.

Breakages and losses

£200 Security/Breakage Deposit cheque is required 6 weeks prior to arrival. This is not cashed and is refunded 7 days after the end of your stay unless breakages or damages have been caused. Any damage or breakages in the house must be reported immediately however small so items can be replaced for next visitors. Serious damage caused will be charged at cost by the owner.

Disclaimer

The owner cannot accept any responsibility or be liable for any loss or damage, accident or mishap to persons or their property whilst in and around the house or whilst engaged in any activity therefrom or any illness or injury arising from any cause whatsoever, including cars.

Cancellation

In the event of cancellation, booking fee/part thereof is only refundable at owners discretion. An administration charge will be deducted from any refund. The owners reserve the right to refuse a booking or terminate a let should these terms of let not be met or in unreasonable behaviour/disturbance is caused during let.

Complaints

Suggestions about improving the accommodation are welcome. If you have any complaints, please contact us immediately and will do what we can to make your stay as comfortable as possible.

Insurance

We recommend that guests take out holiday cancellation insurance.

Liability

Neither we nor the owner shall be liable to you or any member of your party for any loss or damage to person or property arising from the letting.

Non Availablity of  Property

If for any reason beyond the owners control the property is not available on the date booked, for example as a result of flooding, all rent will be refunded in full but the hirer shall have no further claim against the owners or the agents.

Pets & Large Groups

We do accept some pets with a few rules contact for details. Single sex groups may be permitted, subject to approval. Large groups beyond the intended capacity of La Maison de Cromac are not permitted.

Smoking

There is strictly no-smoking within the house at La Maison de Cromac. Any smoking in the grounds of the property must be cleared away. If these rules are breached, we reserve the right to deduct cleaning fees from the breakage deposit.

Information Pack

Information Pack of useful information on the area and the proper operation of the specific facilities and services provided in the house. It is a condition of our contract with you that you respect the facilities provided and comply with the user conditions set out in the information pack.

Minimum Stay

Minimum stay 3 nights (low & mid season), 1 week (high season)

Details are accurate at time of publication, however are subject to change at the owners discretion at anytime without prior notice.

Accommodation and Facilities

Accommodation

Enjoy a relaxing stay

At La Maison de Cromac you'll find a Family Holiday Home that sleeps 6 + cot located in a small village in the Haute-Vienne, France

Find out more >>>
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